PERANCANGAN SISTEM MODUL REGISTRASI PADA SISTEM INFORMASI MANAJEMEN RUMAH SAKIT (STUDI KASUS : RUMAH SAKIT UNIVERSITAS MATARAM)

System Design of Registration Module in Hospital Management Information System (Case Study: Mataram University Hospital)

  • Baiq Ratna Askit Universitas Mataram
  • Ida Bagus Ketut Widiartha Universitas Mataram
  • Herliana Rosika Universitas Mataram
Keywords: Registration Module, Usability Evaluation, User Experience, Microservices Architecture, Healthcare Information System

Abstract

This paper presents the design and evaluation of a user-centered registration module for a hospital information system, implemented with a microservices architecture to enable independent development and seamless integration of registration, scheduling, and payment services. A prototype was assessed with 50 participants using the System Usability Scale (SUS) and the User Experience Questionnaire (UEQ). The prototype achieved a SUS score of 78.9, indicating good usability. UEQ results showed excellent ratings in attractiveness, efficiency, stimulation, and novelty, while clarity and dependability scored good, revealing opportunities to improve navigation and instructional messaging. The modular microservices approach enhances scalability, maintainability, and performance. Future work will incorporate load testing, integration testing, and accessibility evaluations to further optimize system robustness and user satisfaction.

Published
2025-09-30