SISTEM PEMESANAN LAPANGAN BADMINTON BERBASIS WEB DI LOMBOK TIMUR (STUDI KASUS: ESOCH SPORT)

Web-Based Badminton Court Reservation System In East Lombok Case Study: Ecosh Sport

Abstract

The badminton court booking system in East Lombok still operates manually, requiring customers to visit the location in person. Based on observations, this manual method serves 10–15 customers per day, but only a portion can be confirmed properly. This is due to the use of manual methods that often cause problems such as errors in recording reservations, lost reservation data, and clashing reservation schedules. To overcome these problems, this study aims to design a web-based badminton court booking system to simplify and expedite the booking process. The system development uses the waterfall method, which includes the stages of analysis, design, implementation, testing, and maintenance. The result of this study is a web-based badminton court booking system that is able to process online reservations, display available schedules in real time, and minimize recording errors. Testing using black box testing and User Acceptance Testing (UAT) shows the system runs well, with a user acceptance rate of 86.4% based on responses from 15 respondents. This system improves efficiency and accuracy in the booking process.